Shipping Policy
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We deliver to your doorstep, anywhere in India and outside India
Quality and care are of utmost importance to us and that is why we have partnered with "one of the most efficient and reputed logistics service providers - Delhivery Ltd".
For customers outside India, the shipping rate calculator will automatically show the shipping fee applied to your selected location before completing the order on the site.
Read more here about international orders.
About the delivery/shipping charges? It is FREE SHIPPING THROUGHOUT INDIA on all items for orders. Products with above average weight will have extra shipping charges which will be mentioned on product page, if applicable. To know about international shipping click here.
cc.parampara@gmail.com
If you require any assistance in understanding our Shipping policy, please do not hesitate to call at +91-9830168399 (India & International) or email us at cc.parampara@gmail.com
Pay with international card and get the order shipped to India address You may pay with any Indian or International Credit and Debit cards and instruct us to deliver the products to your Indian address. Simply fill your shipping and billing details accordingly on checkout page and pay though your credit / debit card. Our team shall do the needful. If there is any specific query, simply email us at cc.parampara@gmail.com Delivery Timeline Our order processing system is fully automated. Yet, we give personal care to each and every order we receive from you. Once the payment is confirmed, our team coordinates and obtains confirmation from the artisan for the order processed. Usually your order will be delivered within 5-9 days of being dispatched from our end depending on the location. When an order is dispatched, you'll receive a confirmation mail / WhatsApp with tracking details. Deliveries to international locations may take a few days more. However, you can always keep track of them. Minimum order value There is no minimum order value. Mode of delivery We process all domestic deliveries through Delhivery Ltd for all locations within India. In case these services are not available in your area, we will ship via Government Registered Book post or Speed post upon receiving your enquiry Any hidden costs (GST, Octroi, etc.) The prices mentioned on our website are inclusive of the GST which are calculated at the applicable rates. Changing your shipping address after placing the order If your order is still being processed, and has not been dispatched, you can contact us via email cc.parampara@gmail.com or call us / WhatsApp on +91-9830168399 (India & International) within 24 hours of placing the order and confirm the change of your shipping address through email. Special Queries For special queries, just drop us a mail at cc.parampara@gmail.com or call us / WhatsApp on +91-9830168399 (India & International) and we will be glad to answer you. Creating an account/sign-up for making an order Although it is not mandatory to create an account, but we recommend creating an account with us as it helps us keep internet spam and bots out of the way. It makes your purchase safe and secure too. Modes of Payments You can pay for your orders through Indian or international Credit / Debit Cards via our Payment Gateway (B2C) or bank/wire transfer to our bank account (B2B/Bulk). All on-line payments are secured. In case of payment failure Keep calm and mail us at cc.parampara@gmail.com or call us / WhatsApp on +91-9830168399 (India & International) with your order ID and let us look into the matter. It happens sometimes due to various reasons. Please do not panic and we will find a way to resolve the issue. Deliveries outside India: in case of any Local taxes/custom charges for your order when it reaches you We cannot guarantee the actions of local customs authorities when the products reach the destination country! If there happen to be any additional fees imposed by local customs, it will be your responsibility to handle these charges upon the delivery of the goods. Rest assured, we will be there to support you throughout this process. However, if, due to duty-related problems, you're unable to receive the shipment, we cannot be held accountable. For further details about this matter, please feel free to contact us at cc.parampara@gmail.com.
For customers outside India, the shipping rate calculator will automatically show the shipping fee applied to your selected location before completing the order on the site.
Read more here about international orders.
About the delivery/shipping charges? It is FREE SHIPPING THROUGHOUT INDIA on all items for orders. Products with above average weight will have extra shipping charges which will be mentioned on product page, if applicable. To know about international shipping click here.
cc.parampara@gmail.com
If you require any assistance in understanding our Shipping policy, please do not hesitate to call at +91-9830168399 (India & International) or email us at cc.parampara@gmail.com
Pay with international card and get the order shipped to India address You may pay with any Indian or International Credit and Debit cards and instruct us to deliver the products to your Indian address. Simply fill your shipping and billing details accordingly on checkout page and pay though your credit / debit card. Our team shall do the needful. If there is any specific query, simply email us at cc.parampara@gmail.com Delivery Timeline Our order processing system is fully automated. Yet, we give personal care to each and every order we receive from you. Once the payment is confirmed, our team coordinates and obtains confirmation from the artisan for the order processed. Usually your order will be delivered within 5-9 days of being dispatched from our end depending on the location. When an order is dispatched, you'll receive a confirmation mail / WhatsApp with tracking details. Deliveries to international locations may take a few days more. However, you can always keep track of them. Minimum order value There is no minimum order value. Mode of delivery We process all domestic deliveries through Delhivery Ltd for all locations within India. In case these services are not available in your area, we will ship via Government Registered Book post or Speed post upon receiving your enquiry Any hidden costs (GST, Octroi, etc.) The prices mentioned on our website are inclusive of the GST which are calculated at the applicable rates. Changing your shipping address after placing the order If your order is still being processed, and has not been dispatched, you can contact us via email cc.parampara@gmail.com or call us / WhatsApp on +91-9830168399 (India & International) within 24 hours of placing the order and confirm the change of your shipping address through email. Special Queries For special queries, just drop us a mail at cc.parampara@gmail.com or call us / WhatsApp on +91-9830168399 (India & International) and we will be glad to answer you. Creating an account/sign-up for making an order Although it is not mandatory to create an account, but we recommend creating an account with us as it helps us keep internet spam and bots out of the way. It makes your purchase safe and secure too. Modes of Payments You can pay for your orders through Indian or international Credit / Debit Cards via our Payment Gateway (B2C) or bank/wire transfer to our bank account (B2B/Bulk). All on-line payments are secured. In case of payment failure Keep calm and mail us at cc.parampara@gmail.com or call us / WhatsApp on +91-9830168399 (India & International) with your order ID and let us look into the matter. It happens sometimes due to various reasons. Please do not panic and we will find a way to resolve the issue. Deliveries outside India: in case of any Local taxes/custom charges for your order when it reaches you We cannot guarantee the actions of local customs authorities when the products reach the destination country! If there happen to be any additional fees imposed by local customs, it will be your responsibility to handle these charges upon the delivery of the goods. Rest assured, we will be there to support you throughout this process. However, if, due to duty-related problems, you're unable to receive the shipment, we cannot be held accountable. For further details about this matter, please feel free to contact us at cc.parampara@gmail.com.